Thursday, 28 February 2013

Why there will be no saved-state feature in ReclaiMe software

In average, ReclaiMe File Recovery brings data in less than 48 hours - with NTFS you typically see the files within a couple of hours, with HFS or ReFS you should wait till the end of the scan which takes about 12 hours for a 2 TB disk (SATA connection). ReclaiMe RAID Recovery scans drives in parallel so you are limited by the slowest and largest drive - with a 4 TB drive in the set you expect something like 24 hours. So, in 48 hours you definitely get data with ReclaiMe software. If recovery takes more than 48 hours, it is possible that there is a failed drive (with bad sectors) and you should consider imaging the drive in question first.

If the PC running data recovery cannot work for 48 hours non-stop, you should repair hardware first and only then proceed with data recovery. Anyway, with such a PC there is a great chance that data recovery will produce either incorrect data or, even worse, something that seems to be normal files with just "slightly" damaged content, due to subtle memory corruption or a similar problem.

Tuesday, 26 February 2013

PC freezes or suddenly reboots? Hardware, rather than software problem.

In most cases, when there are hardware issues on the client side, the most difficult support task is to persuade a client to look for hardware problems.

Modern Windows operating systems are quite stable at least when standard hardware is involved and there are certain events that just do not occur on a hardware-"healthy" PC for the past five years. These include freeze when a mouse stops moving on the screen or unexpected reboots when a PC suddenly restarts without error messages. If you encounter these sorts of issues, there is almost certainly a hardware issue and you should look for it.

Tuesday, 12 February 2013

SSDs, TRIM, and Storage Spaces

If you delete a Storage Spaces pool on a TRIM-capable SSDs, the entire pool gets trimmed, as in poof!, gone.