NAS recovery training
What we see in the support requests is that people have difficulties recovering their (or customers') NASes. For the duration of December 2014, more than half support queries associated with ReclaiMe software were in some way related to a NAS. So we decided to put off filesystems for a while and do a solid course on NAS recovery, starting with initial data collection, through partitioning schemes like FlexRAID or SHR (Synology Hybrid RAID), and to file extraction. This should be available on our training site eventually (hopefully by the end of February).