Models and feedback
The most significant problem we facing now is the lack of feedback. As it was earlier discussed, the RAID recovery software works with models, not actual data. Now the difficulty is to determine how good these models are in real-world application. Relying on people feedback does not look very promising. We'll consider incorporating certain automatic dial-home system sending statistical info we can use to get a clearer view of things. The obvious alternative of buying a sample of all possible RAID controllers and NAS units for tests looks prohibitively expensive, both in terms of money and effort.